The SHP78CM6N is the black 800 Series pocket-handle machine at 42 dBA and 16 place settings with CrystalDry. Something that catches out owners moving up to the 800 tier from anything older: CrystalDry works best when the machine is not opened during the drying phase, because the zeolite needs the moisture to be there for it to do its job. Opening the door to grab one item halfway through drying and then closing it again undoes most of the effect, and it is the single most common reason an 800 Series is reported as drying poorly.
Key Features
- Black front, 800 Series, 42 dBA
- 16 place settings across three racks
- CrystalDry zeolite drying
- AquaStop Plus with PrecisionWash
Most Common Issues on This Model
01
Drying performance lost when the door is opened during the dry phase
02
Third rack loaded with tall utensils fouling the upper arm
03
Control board losing its Wi-Fi pairing after a firmware update