What E23 Means
E23 (also shown as F23) means the AquaStop leak-protection hose has been triggered, indicating the system has detected a possible water leak and shut off the water supply as a precaution.
Common Causes of E23
- An actual water leak from a hose, seal, or valve
- A damaged AquaStop hose triggering a false alarm
- A failed water inlet valve
🔧 One Safe Check You Can Try
Turn off the water supply valve behind the washer immediately, and check the floor and surrounding area for visible water — do not attempt to reset and rerun the cycle.
⚠ Why You Shouldn't Go Further Than That
- This code exists specifically to stop an active leak — bypassing it before the cause is confirmed risks a flooded laundry room or the floor below it.
- The AquaStop float mechanism is designed to be difficult to reset without the right tool, and forcing it can damage the hose permanently.
- A leak at the water inlet valve can be under line pressure; disconnecting it without shutting off the supply first can spray water into the machine's electronics.
- Continuing to run cycles while investigating this yourself risks the kind of water damage most homeowners insurance treats as a maintenance issue, not a covered loss.
- Valve and hose access at the rear of the machine typically voids the remaining manufacturer warranty.
Still Seeing E23?
Book a factory-trained technician and get it diagnosed correctly the first time — no guesswork, no repeat visits.