Effective Date: August 17, 2026
1. Agreement to Terms
By accessing or using the services offered by Bosch Appliance Support (“we,” “us,” or “our”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
2. Scope of Services
Bosch Appliance Support offers professional Bosch appliance diagnostics, repair, and maintenance services for residential and commercial clients in our service areas.
3. Service Appointments
3.1 Booking Appointments
You may request a service appointment by phone, through our website, or by using other available contact methods. While we strive to meet your preferred time slot, appointment availability is subject to scheduling constraints.
3.2 Cancellations and Rescheduling
To avoid cancellation charges, please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.
3.3 On-Site Requirements
It is your responsibility to ensure our technicians are provided with clear and safe access to the appliance, along with any relevant information needed to perform the service efficiently.
4. Estimates and Payment Terms
4.1 Cost Estimates
Prior to any repair work, we will present a written estimate. No additional work or parts will be billed without your prior approval.
4.2 Diagnostic Charges
We may apply a diagnostic fee to determine the source of the issue and prepare an estimate. This fee is separate from repair costs unless otherwise specified.
4.3 Payment Policy
All payments are due at the time of service completion unless alternative arrangements are made in advance. We accept payment via cash, check, and major credit cards.
5. Service Warranty
5.1 Labor Guarantee
Workmanship on labor is guaranteed for 30 days following the date of service.
5.2 Parts Coverage
Any parts installed are covered under the manufacturer’s warranty only, with no additional coverage offered by us unless stated otherwise.
5.3 Warranty Exclusions
Our warranty does not apply to consumables or wear-related parts. The warranty is void if we are not contacted within 24 hours of the issue arising, or if you deny us the opportunity to carry out a warranty repair.
6. Limitation of Liability
We are not liable for any secondary damages, including but not limited to food spoilage, surface damage, or property wear caused during service, appliance removal, or reinstallation.
7. Subcontracting Notice
We may perform services as subcontractors and are not accountable for claims, representations, or warranties made by general contractors or referral entities.
8. Ownership of Materials
All equipment and materials remain the property of Bosch Appliance Support until full payment has been received.
9. Revisions to Terms
Bosch Appliance Support reserves the right to revise these Terms of Use at any time. Updates will be posted on our website and take effect immediately upon publication.
10. Governing Law
These terms are governed by the laws of the State of Florida. Any disputes shall be resolved in accordance with Florida law, without regard to its conflict-of-law principles.
11. Contact Us
Bosch Appliance Support
Phone: (800) 555-2673
Email: [email protected]
Hours: Monday – Friday: 7:00 AM – 8:00 PM · Saturday: 8:00 AM – 6:00 PM · Sunday: Emergency calls only
This page is a general policy summary and is not a substitute for legal advice. It should be reviewed by qualified counsel — including the governing-law state above — before relying on it for legal compliance purposes.